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Email Us — quickleapdigital@gmail.comAccount & Login
Open Owl App and tap Sign Up. You can register with your email address or phone number. After entering your details you'll receive a one-time verification code — enter it to activate your account.
On the login screen tap Forgot Password? and enter your registered email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
Go to Settings → Security → Biometric Login and toggle it on. Your device must already have Face ID, Touch ID, or a fingerprint set up in the system settings.
Go to Settings → Account → Delete Account. This action is permanent and will remove all your posts, SOS history, and personal data from our servers. If you'd prefer a temporary break, you can Disable Account instead — your data is preserved and you can reactivate anytime.
Your account may have been temporarily disabled by you or flagged for review. Email us at quickleapdigital@gmail.com with your registered email or phone number and we'll look into it.
SOS & Emergency Features
Go to SOS → Emergency Contact Setup and enter the name and phone number of the person you want to receive your SOS alerts. They must have the Owl App installed to receive real-time location and media.
When you activate SOS, the app immediately:
Everything is queued and retried automatically if your connection drops.
Stealth Mode hides SOS activity behind a decoy screen — a fake calculator, browser, weather widget, or a custom image you upload. To activate, go to Settings → Security → Stealth Mode.
To exit stealth mode you can use a hidden gesture: triple-tap, phone shake, volume buttons, or the power button — configurable in the same settings screen.
Open the app and tap the Cancel SOS button on the SOS screen. You'll be prompted to confirm so accidental cancellations are avoided. Your emergency contact will receive a notification that the SOS has been resolved.
This is usually caused by a GPS or network issue. Owl App queues updates offline and sends them when connectivity returns. Make sure location permissions are set to Always Allow in your phone's Settings app so the app can track in the background. If the problem persists, contact us at quickleapdigital@gmail.com.
Posts & Incident Reporting
Tap the Posts tab at the bottom of the app, then tap the compose button. You can add a text description, attach photos or videos, and optionally tag your location. Tap Publish when ready.
Posts that violate our community guidelines — spam, misleading information, inappropriate content, or content unrelated to safety — may be removed by our moderation system. If you believe your post was removed in error, contact us and include the post details.
Posts that are verified by the community and receive high engagement earn Naira rewards. Go to Profile → Earnings to see your balance. You can withdraw to a linked Nigerian bank account once you meet the minimum payout threshold.
Tap the three-dot menu (⋯) on any post and select Report. Choose the reason and submit. Our team reviews reports and takes action within 24–48 hours.
Premium & Billing
Owl App Premium unlocks:
Subscriptions are managed through the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel Owl App Premium. You'll retain access until the end of your current billing period.
Try restoring your purchases: go to Settings → Premium → Restore Purchases. If that doesn't resolve it, email us at quickleapdigital@gmail.com with your order confirmation and we'll sort it out.
Privacy & Data
We collect the data necessary to operate the app — account information, posts you create, and (with your permission) location data for nearby posts and SOS. SOS recordings and live location tracks are end-to-end encrypted and never shared on public feeds. See our full Privacy Policy for details.
Go to Settings → Privacy → Download My Data to export a copy of everything we hold about you. To request permanent deletion, go to Settings → Privacy → Delete My Data, or email us directly and we'll process your request.
No. SOS recordings and live location data are shared only with your designated emergency contact(s) and our backend emergency services. They are never visible on public feeds or to other users.